Reservations are confirmed within three working days by email. The confirmation also serves as proof of reservation.


You pay your stay in two installments. The first installment shall be paid within two weeks after receipt of the confirmation email. This represents 25% of the total amount of your stay. The remaining amount must be paid on arrival at the village spa cottage in upper lastours. If you book within one month prior to arrival, the full amount must be paid at once. For exceeding payment terms indicated, the reservation will be canceled.

PAYMENT BY CREDIT CARD or bank transfer

You can pay with your credit card on the internet. In this case, when booking, you must complete the number of your credit card in the appropriate place on the form. We will not charge the amount if the reservation is possible. For the remaining amount, you will pay on arrival by check or credit card.


If for some reason you can not use the accommodation you have booked, you will be required to pay the amounts indicated below:

For any cancellation:

  • 60 to 30 days prior to arrival: 25% of the stay
  • 29 to 14 days prior to arrival: 50% of the holiday price
  • 13 to 5 days before the arrival date: 75% of the holiday price
  • less than 5 days prior to arrival date: 100% of the stay

The refund will be in proportion, less an administration fee (€ 40).


All guests are obliged to respect the rules established by the cottage spa town in upper lastours. Failure of the regulation may lead to dismissal from the village without any refund of the rental amount or part of this amount.


Les Hauts de lastours will not be responsible for any damage and / or injury occurring during your stay in the village spa of the high lastours or following the use of equipment on the ground; facilities and / or equipment malfunction and / or off.


Pets are allowed in the spa town's cottage lastours high vaccinated and kept on a leash but with a maximum allowed: you can take only one pet per apartment.


On the day of arrival you can enter your rental accommodation from 16.00. On departure day, you must leave before 10:00. All rental accommodations are equipped with duvets and pillows single bed. You can rent bed linen and towels.

Subject to change